Title: Holds for Past-Due Loan or Student Account Balances
Procedure No: STO-70
Effective Date: 11/01/2012
Issuing Authority: Student Loan Accounts/Collections Office
Contact: Student Loan Accounts/Collections at email@example.com or 507-786-3298
Last Updated: 10/25/2012
Purpose of Procedure:
To ensure that borrowers of the Federal Perkins Loan, Nursing Student Loan, and private
St. Olaf College Institutional Loans, and students with outstanding balances on their student
accounts (comprehensive fee accounts) have brought their past due/delinquent balance current
(either by payment, loan deferment, loan forbearance, or loan cancellation, if eligible).
Who needs to know these Procedures:
All St. Olaf College students, and all borrowers of the Federal Perkins Loan, Nursing Student
Loan, and private St. Olaf College Institutional Loan.
Students who have an outstanding balance on their student account and/or borrowers who
defaulted on their loan account will have a hold placed on registration, transcripts, and diploma.
The hold will remain in place on unpaid student accounts until the student/former student pays
their student account in full. The hold will also remain in place on delinquent loan accounts until
the borrower brings their loan account(s) current, which can be paying the delinquent balance,
or, if eligible, requesting deferment, forbearance, or cancellation in a timely manner.
Removal of holds can only be done by the Student Loan Accounts/Collections Office.
*For more information on loan deferment/forbearance/cancellation eligibility, please read
your loan promissory note or contact the Student Loan Accounts/Collections Office at
firstname.lastname@example.org or 507-786-3298.