Using the ResX Travel Program
ResX is the on-line tool provided by Carlson Wagonlit. This tool is intended to support a comprehensive travel management program. Using the tool requires some practice, but it is powerful. Carlson Wagonlit will also provide agent assisted bookings. The fee for on-line and agent assisted are listed at Reservation Service Fees.
If you log into the ResX system and find that you have not yet been assigned an account, please contact Rick Vanderkallen (1-800-322-7720 Ext. 282). Rick can assign you an account and can provide assistance in using the ResX system.
The ResX system will ask for your employee number when setting up your employee profile. This number can be found on your St. Olaf pay statement and on your employee identification card (digits 8-12).
Faculty travel will continue to be managed by guidelines established through the Office of the Provost and Dean of the College.
FOR RESX USER ACCOUNTS AND QUESTIONS:
1-800-322-7720 Ext. 282
FOR AGENT ASSISTANCE WITH INDIVIDUAL TRAVEL PLANS:
Team Toll Free telephone: 1-866-214-6361
TEAM LEAD: PAULA BOVEN – Ext. 227 - 8:30 am – 5:30 pm EST email@example.com
AMY FEATHER – Ext. 288 - 8:30 am – 5:30 pm EST firstname.lastname@example.org
LISA BEKKERING – Ext. 462 - 9:00 am – 6:00 pm EST – OFF WED. email@example.com
RACHEL SCHAMPER – Ext. 253 - 8:30am – 5:30 pm EST firstname.lastname@example.org
KRISTI BOETSMA – Ext. 285 - 8:30 am – 5:30 pm EST email@example.com
CARRIE ARREOLA – Ext. 239 - 8:30 am – 5:30 pm EST firstname.lastname@example.org
LEE ANN GREEN - Ext. 249 - 8:30 am – 5:30 pm EST email@example.com
TRACY JACKSON – Ext. 480 - 3:00pm – 11:00 pm EST firstname.lastname@example.org
SHELLY PARKS – Ext. 258 - 3:00 pm- 11:00 pm EST email@example.com
These agents are available MON – FRI. We have agents available SAT & SUN 10:00 am – 7:00 pm