Using the ResX Travel Program
(507) 786-3016
ResX is the on-line tool provided by Carlson Wagonlit. This tool is intended to support a comprehensive travel management program. Using the tool requires some practice, but it is powerful. Carlson Wagonlit will also provide agent assisted bookings. The fee for on-line and agent assisted are listed at Reservation Service Fees.
ResX Information:
If you log into the ResX system and find that you have not yet been assigned an account, please contact Rick Vanderkallen (1-800-322-7720 Ext. 282). Rick can assign you an account and can provide assistance in using the ResX system.
The ResX system will ask for your employee number when setting up your employee profile. This number can be found on your St. Olaf pay statement and on your employee identification card (digits 8-12).
Faculty travel will continue to be managed by guidelines established through the Office of the Provost and Dean of the College.
CONTACT INFORMATION:
FOR RESX USER ACCOUNTS AND QUESTIONS:
Rick Vanderkallen
1-800-322-7720 Ext. 282
rvanderkallen@carlsontravel.com
FOR AGENT ASSISTANCE WITH INDIVIDUAL TRAVEL PLANS:
Team Toll Free telephone: 1-866-214-6361
TEAM LEAD: PAULA BOVEN – Ext. 227 - 8:30 am – 5:30 pm EST pboven@carlsontravel.com
AMY FEATHER – Ext. 288 - 8:30 am – 5:30 pm EST afeather@carlsontravel.com
LISA BEKKERING – Ext. 462 - 9:00 am – 6:00 pm EST – OFF WED. lbekkering@carlsontravel.com
RACHEL SCHAMPER – Ext. 253 - 8:30am – 5:30 pm EST rschamper@carlsontravel.com
KRISTI BOETSMA – Ext. 285 - 8:30 am – 5:30 pm EST kboetsma@carlsontravel.com
CARRIE ARREOLA – Ext. 239 - 8:30 am – 5:30 pm EST carreola@carlsontravel.com
LEE ANN GREEN - Ext. 249 - 8:30 am – 5:30 pm EST lgreen@carlsontravel.com
TRACY JACKSON – Ext. 480 - 3:00pm – 11:00 pm EST tjackson@carlsontravel.com
SHELLY PARKS – Ext. 258 - 3:00 pm- 11:00 pm EST sparks@carlsontravel.com
These agents are available MON – FRI. We have agents available SAT & SUN 10:00 am – 7:00 pm

