The Helpdesk functions as a central help facility for students, faculty, and staff. The Helpdesk handles account requests (e-mail addresses), password changes, file conversions, network connections, and provides general assistance with computing problems and issues.
The IT Helpdesk does not provide troubleshooting or repair services for personally owned hardware or software.
The hours are as follows:
Helpdesk Support at Library Reference Desk
If you are having any technology issues, please visit the IT Helpdesk
during business hours or contact us via email at email@example.com
or via phone at x3830.
You can also call the Helpdesk at x3830. When assistants are not on duty, your call will be routed to voice mail. Please leave a detailed message. You may also send e-mail to firstname.lastname@example.org if your question or problem is not urgent.
Computer equipment and supplies are available for purchase through the St. Olaf Bookstore in the Buntrock Commons. Although IT does not handle personal computer sales, St. Olaf has arranged for student discounts on Apple Macintosh & HP PCs. Details can be found at: http://www.stolaf.edu/services/iit/helpdesk/recommendations.html#recommends.
Fore more information on the Helpdesk, click here.