IIT Newsletter -- January 2004

Student Survey 2004 Results
Roberta Lembke, Director

The annual IIT student survey on student ownership and use of computers took place during registration in November. Most students participate in the survey and provide us with valuable data and feedback.

Last fall IIT completed our 15th year of surveying the students about their ownership and use of computing. Student ownership is now up to 92% compared to 87% last year. Ownership is up 10% from the 2001-02 academic year! Ninety-four percent of the incoming first-year students brought a computer with them to campus. One of the continued areas of concern is the disparity between the "haves" and the "have nots” among student owners of computers. IIT is watchful to ensure that the college-provided computing resources are adequate to support the students who can't afford to own a computer, as well as support the needs of those that do. This year, for the first time, IIT gathered data from those students enrolled in the SSS program. The SSS program serves low income, first generation and/or students with disabilities. Although only 43% of the SSS students responded, of those that did respond we found computer ownership to be only 75%. This is a concern and something that IIT will work with other offices on campus to address.

Full article >>


Student Computer Connection Changes

During January and February, IIT will be changing the way student-owned PCs connect to the Novell servers Sven and Brit. These changes do not affect Macintosh users, nor do they affect college-owned computers.

These changes were originally scheduled to take place over the summer in 2004. However, due to Sven's instability during the fall semester, IIT staff decided to move this project up. Student computers must be migrated by March 1, 2004. After this date, computers that have not migrated to the new connection method will no longer be able to connect to Sven and Brit.

Currently, student computers use the Client for NetWare Networks. This piece of software is one reason there were problems with Sven last semester. As part of the change, this software will be removed and student computers will use the Client for Microsoft Networks software that typically comes pre-installed on computers. This will allow IIT to support of connections from computers with Windows XP Home Edition, which was not possible previously.

You can find instructions on changing your computer's connection at http://www.stolaf.edu/services/iit/resnet/. Again, this should only be done on personally-owned PCs, not on college-owned equipment.

At the same time, IIT will be installing additional server hardware to provide increased fault tolerance. To the end users, this means if one server has a problem, the services hosted by that server (e.g. student home directories or public printers) will fail over to another server. This will provide uninterrupted service to users in the case of server problems.

As always, if you have any problems changing your computer's connection, please contact the helpdesk at x3830 or helpdesk@stolaf.edu .


Administration Building Data/Voice Wiring

Beginning on February 2, 2004, the Administration Building will be re-wired to accommodate current standards for data, voice and video. The company that is performing the work will be working after business hours, starting at 5:00 PM. This should minimize the interruptions to college staff. However, some furniture will need to move away from walls to accommodate their schedule.

The plan is to start with the 3rd floor during the first week, move down to the west end of the 2nd floor, continue with the entire 1st floor by week 3 or 4 and finish with the east end of the 2nd floor. The entire process will most likely be completed around Spring Break.

Full article >>


New Student Information System Update
Mary Cisar and Jeff Dixon

A major portion of the new database and Registrar office applications have been completed, though significant work remains.  Staff are now beginning work on the new web interface that students, parents and faculty will use to access the database. The web system provides access to authorized users for such things as class/lab schedules, grades, bills, and class rosters.

As the database and software are being developed, a faculty group, the Student Information System Task Force, has been meeting since February 2003.  The current members of the task force include Laurel Carrington (Humanities), Jim McKeel (Fine Arts, Academic Advising Center), David Lesniaski (Interdisciplinary and General Studies), Rob Rutherford (Natural Sciences and Mathematics), Rosie Pfarr-Baker (Social and Applied Sciences), and Margaret O'Leary (Norwegian Department Chair, former Registrar), with Mary Cisar (Registrar) and Matt Richey (Mathematics Department Chair) convening the group. 

Full article >>

Virus/Worm Update

With the return of off-campus programs, along with new computers received for Christmas, IIT is seeing a rebound in the number of virus-infected computers as students are reconnecting to the network.

To protect your computer and the campus network, as well as all of its data, it's critical that you have anti-virus software installed on your computer and keep it up to date with the latest virus definitions. IIT has installed Symantec anti-virus on all college-owned computers and and servers and scans all incoming e-mail messages for viruses, but students need to purchase software for their personally-owned computers.

Personally-owned computers that are identified as being infected and/or spreading viruses will be disconnected from the network for a minimum of two weeks. Do not get cut off! Virus software can be purchased (and downloaded immediately) from the Internet or purchased from the Bookstore.


(Not-so-) New Staff Member Joins the IIT Team

In December, IIT welcomed Tim Frederick to the staff as the new Classroom Technology and A/V Consultant. Tim comes to us from Juntunen Group where he was the Operations and Resource Manager.

Tim is no stranger to St. Olaf as he worked in Media Services several years ago, so he is already familiar with the campus and the people.

He lives here in Northfield with his wife, Julie, and two boys, Evan and Aidan.

Tim replaces Geremy Olson, who left in November.


Spring Seminar Series
Learn a new skill at one of the many seminars offered this spring.

This spring, IIT is offering a wide variety of computing seminars for faculty and staff. The seminars include such topics as using Microsoft Excel, PowerPoint, how to create web pages, image editing with Photoshop, using class folders, calendars, and remote access.

Complete seminar descriptions and schedule are available online. Space is limited, so be sure to reserve your place online if you plan to attend.


Spyware
Do you know who's watching you?

Pop-ups and generally slow responses from your computer are usually symptoms that you may have "spyware" on your computer. Spyware is a general term for a program that surreptitiously monitors your actions. While they are sometimes sinister, like a remote control program used by a hacker, software companies usually use it to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware is both a performance and privacy concern for computer users.

There are several programs that can find and remove spyware from your computer. Two such programs are Ad-Aware and Spybot Search & Destroy . Others can be found by doing a Google search for "spyware."

 

Calendar

Jan 31 - Feb 8: Interim Break

Feb 2: Admin Building Wiring Project begins (see below)

Feb 9: Spring Seminar Series begins (see below)

 

Reminder: Printing Quotas

Monitor your printing to make sure you don't get charged.

Please remember that students are allocated 400 pages of free printing per year on the printers located in the public labs and residence halls. Once that limit is reached, they either need to purchase a new block of pages or have their net work access shut off.

E-mail notices are sent periodically to warn people that are approaching their printing quota, but you can view your printing quota at any time at http://www.stolaf.edu/cgi-bin/stostuff.pl

 

Notice: Tech Requests

Requested Technology Being Delivered

The Fall technology requests have been approved and ordered. Equipment is starting to arrive and should be ready for installation soon. IIT staff representatives will be in contact with those persons receiving new computers or software to schedule a time for delivery and installation.

 

OS X Tips and Tricks

With Mac OS X, Apple has changed the way we interact with our Macintosh computers. Many of the old tricks still work, but there are a few new ones that will help you get your work done more efficiently (and entertainingly). Here are a few to help you out.

Saving files:

Files normally default to the Documents folder in your home directory (Macintosh HD/<your username>/Documents). This is a convenient place to hold your files, but if you have another place in mind, click the up facing arrow button next to the pull down menu that says “Documents”. This will open up a column view that you can navigate to the right or left to find your folders.

Finding your files:

Mac OS X has returned to the old style of finding files. For those of you who remember System 7, finding (File -> Find or Command-F) files brings up a simple search box instead of Sherlock. This also defaults to “Documents” but you can choose any folder, disk, or network volume to search. Enter your terms and it will search in the folder or volume you specify.

The Search box in the toolbar of the new Finder windows is a sort of quick, contextual search. Enter your terms and it will search for them within the folder that is currently open.

The Dock:

The Dock is a new way to quickly launch and switch between applications. It sits at the bottom of the screen but can be changed to sit on the left or the right. To modify the Dock's preferences, open the System Preferences (Apple Menu -> System Preferences) then select the Dock pane.

Applications, folders, and files you use often can be stored in the Dock for easy use. To place any of these items in the Dock, drag their icon to the place of your choosing. There are a few restrictions, though: Applications can only go on the left while folders and documents can go on the right.

To remove an item from the Dock, simply drag it out and watch it disappear in a poof of smoke. This will not erase the original item, simply remove its shortcut from the dock.

The ever-changing Desktop:

Mac OS X allows you to have a slide show on your desktop. In System Preferences, open the Desktop pane and choose a folder (in a pull-down menu). Check the box next to “Change picture:” near the bottom and select the length of time for each picture to be displayed. Sit back and enjoy! You can select any folder you like, or in Mac OS X 10.3 Panther, you can choose an iPhoto album.

 


Information and Instructional TechnologiesSt. Olaf College

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