September 1998
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Classroom Info on
Web Welcome New Students,
Faculty, & Staff From the
Director Multimedia Room in
Rolvaag Gov. Docs. What's New on the St.
Olaf Web WebAssist
Program Course E-Mail
Aliases Reserve a Computer
Lab Computing Guides on
Web ACC HelpDesk
Overview Res Hall
Computing New HelpLine
Software Welcome Kjell
Stenberg Major Network
Upgrades Computer Repair
Services Welcome Anthony
Roberts E-Mail
Attachments Student
Workshops Y2K
Problem Fac/Staff
Seminars Learning and Teaching
Technology Series
Problems with E-Mail Attachments
Many faculty and staff members have reported problems receiving e-mail attachments that they are unable to open in a usable form. Usually, this is because the file was created in a version of Word or Excel that older versions of the same application are unable to open. In some cases, recipients are not using an e-mail program that can open attachments.
Before sending an attachment, you need to verify that the recipient will be able to receive and open the document.
Be aware that documents created in Office 97 and 98 applications (specifically, Word, Excel, and PowerPoint) will not open properly in earlier versions of those applications. Be certain you first save that document in an earlier version (e.g., Word 6.0, Excel 5.0, or PowerPoint 4.0). This will help assure that the recipients will be able to use your document.
For more detailed information on this issue, please visit the URL http://www.stolaf.edu/services/acc/documentation/attachments/